Reduce Costs, add value with Self-Service
Planon’s Self-Service solution makes it possible for your employees to request services via the internet or intranet, seven days a week, 24 hours a day. Your front-office staff only has to handle the non-standard issues that arise, so your employees can spend more time ensuring that such matters are handled appropriately. The Self-Service functions are designed to ensure that as few actions as possible are needed to access the right information. That significantly increases the efficiency of your organization and allows you to facilitate your employees' activities optimally, so they can operate more independently and flexibly.
With Planon self-service, employees can:
- Request access to articles and data
- View availability and book a flexible workstation or conference room
- Request service
- Order products
- Register visitors
- Report malfunctions
- Monitor activity progress
- Access status indications for budgets
- View SPOT plans
…all over the web from your intranet
Proven efficiency with Self-Service
Planon Self-Service now automates the majority of requests typically handled directly by the back office, internal staff, or suppliers. Additional cost and productivity gains are made because suppliers and the staff that carry out the work, take on activities, and close the request using Planon Self-Service rather than through back office support. In addition, Planon’s solution enables department heads or other authorized parties to approve products and services requested by employees.
Outlook integration
Cooperation often involves (virtual) meetings. Many organizations use Outlook as the standard application for planning meetings. With Planon, you can book a meeting room or multiple videoconferencing rooms in different countries directly in Outlook – including the associated services and catering.
