Streamline Work Orders
Using Planon’s solution, all building users can address a wide range of service requests, helpdesk problems and product orders directly to the maintenance management, facility management, IT or administration department via the intranet. These requests are routed immediately to the business administrator, where they are issued to the appropriate team or service provider.
Based on Planon’s extended integration capabilities, such as like webservices and XML, requests like malfunctions can be initiated by technical installations or equipment and redirected to Planon to trigger actions.
The Planon maintenance management solution dramatically reduces the number of errors in processing tasks and work. Based on pre-configured workflows, tasks are executed in-time, at the right place, with the right quality. Potential escalations become visible before they take place and responsible staff is automatically informed by KPI reports or monitoring dashboards.
Cost estimations in terms of labor and materials, vendor quotations, and incurred costs are managed by Planon. This offers excellent funding visibility and back charge opportunities.
All relevant documentations, error reports, audit reports, instructions, and order reports are stored within the maintenance management solution. Supporting your organization in liability, regulations and law.
